1. Definitions and Contracting Entity

In these Terms, “Company,” “Alamo Frontier,” “Alamo Peptides,” “we,” “us,” and “our” refer to Alamo Frontier Limited Liability Company and its applicable assumed names, brands, and business operations.

“Company Parties” means the Company and its present and former members, owners, managers, officers, employees, representatives, agents, contractors, consultants, affiliates, associated businesses, successors, assigns, service providers, fulfillment providers, payment processors, suppliers, manufacturers, independent laboratories, testing providers, carriers, licensors, and other persons or entities acting on the Company’s behalf.

“Website” means alamopeptides.com and any page, checkout, account portal, calculator, support center, form, digital resource, social-media account, or service operated in connection with Alamo Peptides.

“Products” includes all research materials, peptides, compounds, solvents, diluents, laboratory supplies, topical products, accessories, containers, printed materials, and other goods offered through the Website.

2. Eligibility and Customer Representations

By accessing the Website or submitting an order, you represent and warrant that:

• You are at least 21 years of age.
• You have legal capacity to enter into a binding agreement.
• Your purchase, possession, handling, and intended use of each Product are lawful in your jurisdiction.
• You possess the facilities, training, knowledge, and qualifications necessary to handle the Products safely and lawfully.
• You are purchasing Products solely for lawful laboratory, analytical, educational, or other expressly authorized purposes.
• You are not purchasing Products for personal consumption, human administration, veterinary administration, diagnosis, treatment, or clinical use.
• All information supplied to us is complete, accurate, current, and not misleading.
• You are not acting on behalf of a prohibited, sanctioned, fraudulent, or unauthorized person or entity.

We may request age, identity, business, institutional, qualification, payment, address, or intended-use verification. We may refuse service, restrict access, cancel an order, or close an account at our sole discretion where legally permitted.

3. Products Are Strictly for Research Use

Unless a Product page expressly identifies a Product as a finished topical cosmetic, research Products are not foods, dietary supplements, drugs, medical devices, pharmaceuticals, compounded medications, or consumer therapeutic products.

You may not use, resell, transfer, distribute, recommend, advertise, relabel, or provide any Product for an unlawful purpose or in a manner inconsistent with its designated research classification.

Any misuse, unauthorized administration, misbranding, unlawful resale, repackaging, alteration, or use inconsistent with these Terms is solely the purchaser’s responsibility and immediately voids any warranty, replacement eligibility, or other remedy that might otherwise be available.

4. FDA and Medical Disclaimer

Research Products offered through Alamo Peptides have not been evaluated or approved by the United States Food and Drug Administration for the diagnosis, treatment, cure, mitigation, or prevention of any disease or medical condition.

The Company is not a pharmacy, compounding pharmacy, hospital, clinic, medical practice, pharmaceutical manufacturer, healthcare provider, or sponsor of clinical trials. The Company does not operate as a facility under Section 503A or 503B of the Federal Food, Drug, and Cosmetic Act.

Website content, calculators, charts, demonstrations, articles, product descriptions, laboratory results, customer-support communications, and third-party references are provided solely for general informational and research-context purposes. Nothing provided by the Company constitutes medical advice, veterinary advice, prescribing, dosing instructions, treatment recommendations, or a substitute for advice from a licensed professional.

5. No Professional or Fiduciary Relationship

Accessing the Website, communicating with the Company, or purchasing a Product does not create a physician-patient, pharmacist-patient, veterinarian-client, researcher-sponsor, fiduciary, advisory, agency, partnership, joint-venture, employment, or other professional relationship between you and any Company Party.

Company representatives are not authorized to provide medical guidance, diagnose a condition, prescribe a Product, approve a protocol, or determine whether any Product is suitable for a particular person, animal, experiment, or application.

6. Product Information, Laboratory Testing, and Certificates of Analysis

We make reasonable efforts to present accurate product descriptions, photographs, specifications, quantities, concentrations, and laboratory information. However, minor variations may occur between batches, measurements, displays, labels, photographs, packaging, and third-party laboratory results.

Certificates of analysis and laboratory results represent the findings reported for the particular sample tested under the laboratory’s methods and conditions. They do not constitute a medical determination, clinical certification, guarantee of suitability for a specific application, or representation concerning any altered, contaminated, improperly stored, or separately sourced material.

Third-party laboratories and testing providers are independent entities. To the fullest extent permitted by law, the Company is not liable for their acts, omissions, testing methodology, reporting errors, delays, interpretations, or service interruptions.

7. Customer Responsibility and Assumption of Risk

You knowingly and voluntarily assume all risks associated with purchasing, possessing, receiving, opening, storing, transporting, transferring, testing, preparing, mixing, reconstituting, diluting, disposing of, or otherwise handling any Product.

You are solely responsible for:

• Determining the legal status of each Product in every applicable jurisdiction.
• Maintaining appropriate laboratory facilities, controls, equipment, ventilation, sanitation, security, and storage.
• Using appropriate personal protective equipment and handling procedures.
• Reviewing available safety information and independently evaluating hazards.
• Preventing access by children, unauthorized persons, and animals.
• Maintaining chain of custody, labeling, documentation, and regulatory compliance.
• Selecting appropriate ancillary materials and experimental procedures.
• Proper disposal in compliance with applicable laws and safety requirements.

The Company is not responsible for misuse, unauthorized use, improper storage, improper preparation, contamination after delivery, customer handling, experimental failure, degradation, loss of potency, inaccurate measurement, unlawful conduct, or any use inconsistent with the designated purpose of the Product.

8. Third-Party Diluents, Supplies, and Ancillary Materials

You assume full responsibility for selecting, sourcing, storing, inspecting, and using any bacteriostatic water, sterile water, saline, solvent, diluent, syringe, needle, container, vial, testing device, laboratory instrument, or other ancillary material.

The Company cannot verify the sterility, authenticity, composition, quality, storage conditions, compatibility, handling history, or source of materials obtained from third parties. The Company Parties are not liable for contamination, degradation, damage, experimental failure, injury, loss, or other claims resulting from or relating to third-party materials.

Any discretionary product-resolution policy requiring use of a particular Company-sold diluent or ancillary material is a commercial claim requirement only. It is not a representation that any Product is intended or authorized for human or animal administration.

9. Orders and Acceptance

An order confirmation is an acknowledgment that we received your order and does not constitute final acceptance. All orders remain subject to payment confirmation, inventory availability, verification, fraud review, compliance review, and final acceptance by the Company.

We reserve the right to:

• Accept, reject, limit, hold, or cancel an order.
• Limit quantities by customer, household, address, payment method, or transaction.
• Correct pricing, inventory, typographical, or technical errors.
• Require additional verification or an alternate delivery address.
• Refuse transactions presenting fraud, chargeback, compliance, safety, misuse, or reputational concerns.

If we cancel an order after collecting payment, our responsibility is limited to returning the amount actually received for the canceled portion, subject to applicable payment-system restrictions and any lawful deductions.

10. Pricing, Payment, and Fraud Prevention

Prices, discounts, promotions, shipping charges, and availability may change without notice. Promotions have no cash value and may be modified, restricted, or canceled at any time unless prohibited by law.

Unless expressly authorized, discount codes may not be combined, duplicated, transferred, sold, manipulated, or used through multiple accounts to bypass restrictions.

You authorize us and our payment providers to verify transaction information and take reasonable fraud-prevention measures. You agree not to submit a false chargeback, duplicate claim, payment reversal, or payment dispute concerning a transaction that was authorized, fulfilled, replaced, refunded, or otherwise resolved in accordance with these Terms.

We may suspend service, contest improper payment disputes, provide transaction records to financial institutions, and seek recovery of amounts, fees, costs, and expenses resulting from fraudulent or abusive conduct.

11. Order Changes and Cancellations

Orders enter fulfillment quickly. An order-change or cancellation request is not effective unless expressly approved by the Company before fulfillment or shipment.

Once payment has been processed or fulfillment has begun, an order may not be canceled, edited, or redirected. We do not guarantee that support messages will be reviewed before an order is processed.

12. Shipping and Delivery

Processing Time

Posted processing estimates describe expected order-handling time and are not guaranteed shipment or delivery commitments. Weekends, holidays, payment review, verification, inventory events, severe weather, carrier interruptions, and unusual order volume may extend processing.

Transit Estimates

Carrier transit estimates begin after carrier acceptance and do not include Company processing time. Expedited shipping purchases an expedited carrier service; it does not guarantee delivery on a particular date unless the Company expressly states otherwise in writing.

Customer-Provided Address

You are responsible for providing a complete, accurate, secure, and deliverable shipping address. We may require correction, validation, an alternate address, a postal box, or signature confirmation where an address presents elevated delivery risk.

We are not responsible for loss, delay, return, theft, or misdelivery caused by an incorrect, incomplete, unsecure, inaccessible, or customer-provided address. Reshipment fees may apply.

Carrier Control

After a shipment is tendered to a carrier, transportation and delivery are subject to carrier operations. Carrier delays, routing errors, weather events, service disruptions, customs actions, access restrictions, theft after delivery, and premature or inaccurate scans may be outside the Company’s control.

Delivered but Not Received Claims

For a shipment marked delivered but not located, you must first verify the address, inspect all delivery locations, contact household members or neighbors, and contact any applicable leasing office, mailroom, parcel locker, or building management.

You must allow at least 24 hours after the delivery scan before a claim is reviewed, because carriers may complete a delivery after generating an initial scan.

We may require your cooperation with a carrier trace, written declaration, identity verification, police report, postal-inspector report, payment-provider review, or other reasonable investigation step.

If the carrier confirms delivery to the address supplied at checkout, the order is ordinarily considered fulfilled. Any replacement, store credit, or refund remains discretionary except where applicable law requires otherwise.

Lost or Misdelivered Shipments

When a carrier determines that a package was lost or misdelivered, we may provide a replacement, refund, or store credit at our discretion. We may require signature confirmation, an alternate address, or a different shipping method for any replacement.

Repeated claims, high-risk delivery locations, failure to cooperate, inconsistent information, suspected fraud, or excessive delivery issues may result in denial of a claim or refusal of future service.

International Orders

International customers are solely responsible for import eligibility, customs requirements, duties, taxes, licensing, brokerage, and compliance with local law.

Unless expressly stated otherwise before purchase, the Company does not guarantee clearance through customs and is not responsible for seizure, detention, destruction, rejection, return, delay, or additional fees imposed by customs authorities, carriers, governments, or regulatory agencies.

13. Local Pickup

Local-pickup availability, location, identification requirements, pickup windows, and procedures are determined by the Company and may change. Customers must wait for pickup confirmation before arriving.

Failure to appear during the approved window may require rescheduling. Products are considered delivered when transferred to the customer or the customer’s authorized representative.

14. Final Sale, Refunds, and Replacements

Due to the nature, sensitivity, handling requirements, and chain-of-custody concerns associated with research materials, all sales are final except as expressly stated in this section or required by applicable law.

Returned research materials cannot be restocked. We do not accept unauthorized returns. Mailing a Product back without written authorization does not create a right to a refund.

Damaged, Defective, Missing, or Incorrect Products

A claim concerning a visibly damaged package, missing item, incorrect item, or apparent defect must be submitted within 48 hours after delivery unless a different period is required by law.

The claim must include:

• The applicable order information.
• A clear description of the issue.
• Photographs or video showing the shipping package, label, packing materials, Product, vial, cap, seal, and claimed damage or discrepancy.
• Any other documentation reasonably requested during review.

You must retain the Product, packaging, and shipping materials until the claim is resolved. Discarding, altering, transferring, opening, preparing, or using the Product may prevent verification and result in denial.

Opened, Used, Altered, or Improperly Stored Products

Opened, used, prepared, reconstituted, diluted, mixed, transferred, relabeled, altered, contaminated, improperly stored, or otherwise customer-handled Products are generally ineligible for return, refund, or replacement.

Discretionary Remedies

When we approve a claim, we may choose to provide a replacement, partial replacement, refund, partial refund, or store credit. The selected remedy constitutes the exclusive resolution of that claim.

We may limit replacements to one replacement per order, Product, customer, household, address, or underlying event. Shipping charges are nonrefundable after shipment except where the issue resulted directly from a verified Company fulfillment error or where required by law.

15. No Warranties

THE COMPANY PARTIES DISCLAIM ALL EXPRESS, IMPLIED, STATUTORY, AND OTHER WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, QUIET ENJOYMENT, QUALITY, STERILITY, COMPATIBILITY, SAFETY, RELIABILITY, AVAILABILITY, AND RESULTS.

THE COMPANY DOES NOT WARRANT THAT A PRODUCT WILL BE SUITABLE FOR YOUR PARTICULAR EXPERIMENT, PROCESS, EQUIPMENT, METHOD, OBJECTIVE, JURISDICTION, OR APPLICATION; THAT WEBSITE ACCESS WILL BE UNINTERRUPTED OR ERROR-FREE; OR THAT ANY PARTICULAR RESEARCH OUTCOME WILL BE ACHIEVED.

Some jurisdictions do not permit the exclusion of certain implied warranties. In those jurisdictions, exclusions apply only to the maximum extent legally permitted.

16. Release of Company Parties

To the fullest extent permitted by law, you release and discharge the Company Parties from claims, demands, liabilities, losses, damages, costs, and causes of action arising from or related to:

• Your selection, purchase, possession, storage, transportation, handling, preparation, use, transfer, resale, or disposal of a Product.
• Any misuse, unauthorized use, unlawful use, human use, animal use, clinical use, or use contrary to labeling or these Terms.
• Acts or omissions of carriers, payment providers, laboratories, manufacturers, suppliers, contractors, platforms, or other third parties.
• Loss, theft, contamination, alteration, degradation, or damage occurring after delivery or transfer of possession.
• Your violation of law, regulatory requirements, third-party rights, or these Terms.

This release does not apply to liability that cannot lawfully be released or waived.

17. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NO COMPANY PARTY SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, EXEMPLARY, SPECIAL, CONSEQUENTIAL, ENHANCED, OR PUNITIVE DAMAGES; LOST PROFITS; LOST REVENUE; LOST BUSINESS; LOST DATA; LOSS OF GOODWILL; LOSS OF OPPORTUNITY; BUSINESS INTERRUPTION; RESEARCH FAILURE; REPLACEMENT LABOR; PERSONAL EXPENSES; OR SIMILAR LOSSES, REGARDLESS OF THE LEGAL THEORY ASSERTED.

THIS LIMITATION APPLIES WHETHER A CLAIM IS BASED IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY, STATUTE, EQUITY, INDEMNITY, OR ANY OTHER THEORY, AND EVEN IF A COMPANY PARTY WAS ADVISED THAT SUCH DAMAGES WERE POSSIBLE.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF ALL COMPANY PARTIES ARISING OUT OF OR RELATING TO A PRODUCT, ORDER, TRANSACTION, WEBSITE USE, OR RELATED EVENT SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID TO THE COMPANY FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM.

If applicable law does not permit a particular exclusion or limitation, that provision will apply to the maximum extent permitted. Nothing in these Terms excludes liability that cannot legally be excluded, including liability resulting from conduct for which a waiver is prohibited by applicable law.

18. Indemnification, Defense, and Hold Harmless

To the fullest extent permitted by law, you agree to indemnify, defend, reimburse, and hold harmless each Company Party from and against every third-party claim, demand, investigation, proceeding, action, judgment, settlement, penalty, fine, liability, damage, loss, cost, and expense, including reasonable attorneys’ fees and defense costs, arising out of or relating to:

• Your access to or use of the Website.
• Your order, purchase, possession, receipt, storage, handling, preparation, testing, transfer, resale, distribution, disposal, or use of a Product.
• Human, animal, therapeutic, diagnostic, clinical, unlawful, unauthorized, or otherwise prohibited use of a Product.
• Your negligence, misconduct, misrepresentation, fraud, or omission.
• Your breach or alleged breach of these Terms.
• Your violation or alleged violation of any law, regulation, order, license, or third-party right.
• Any content, instruction, representation, advertisement, recommendation, or claim made by you concerning the Company or a Product.
• Use of your account, payment method, address, credentials, or order by another person where you failed to secure or promptly report unauthorized access.
• Any injury, loss, contamination, property damage, regulatory action, or other consequence caused by your conduct or by a Product after it leaves the Company’s possession or control.

The Company may assume exclusive control of the defense and settlement of any matter subject to indemnification. You agree to cooperate fully and may not settle a covered claim in a manner that admits fault by, imposes liability upon, or creates obligations for a Company Party without the Company’s prior written consent.

19. Prohibited Conduct

You may not:

• Use the Website or Products for unlawful, fraudulent, abusive, or deceptive activity.
• Represent a research Product as approved for human or animal use.
• Use Company content to provide unlicensed medical, pharmaceutical, or veterinary services.
• Attempt to circumvent age gates, checkout certifications, quantity limits, geographic restrictions, account restrictions, or fraud controls.
• Submit false identity, address, qualification, intended-use, payment, or claim information.
• Interfere with Website security, operation, code, infrastructure, or other users.
• Scrape, copy, reproduce, republish, or commercially exploit protected Website content without written authorization.
• Use Company trademarks, product photographs, laboratory documents, branding, or name in a misleading, infringing, defamatory, or unauthorized manner.
• Harass, threaten, impersonate, defame, or abuse Company personnel, contractors, affiliates, customers, or community members.

Violations may result in order cancellation, account closure, refusal of service, preservation of relevant records, removal from Company communities, and referral to payment providers, platforms, carriers, regulators, or law enforcement where appropriate.

20. Website Content and Intellectual Property

The Website and its original text, layout, graphics, logos, photographs, videos, demonstrations, calculators, documentation, product names, databases, and other content are owned by or licensed to the Company and are protected by applicable intellectual property laws.

We grant you a limited, revocable, nonexclusive, nontransferable license to access the Website for lawful personal or internal research-purchasing purposes. No ownership right is transferred.

You may not reproduce, modify, distribute, sell, license, create derivative works from, frame, mirror, scrape, or commercially exploit Website content without prior written authorization.

21. Third-Party Services and Links

The Website may integrate or link to independent payment processors, carriers, laboratories, social platforms, community platforms, tracking services, hosting providers, and other third parties.

Third-party services are governed by their own terms and privacy practices. The Company does not control and is not responsible for their availability, security, content, conduct, representations, or performance.

22. Communications and Electronic Records

By providing contact information, you consent to receive transactional communications relating to orders, payments, delivery, account security, customer support, policy updates, claims, and other service matters.

Marketing email or SMS messages will be sent only as permitted by law and applicable consent. Marketing consent is not a condition of purchase. You may unsubscribe from marketing emails using the unsubscribe link provided in the message.

You consent to the use of electronic records, notices, confirmations, disclosures, and signatures. Checking an agreement box, completing checkout, or otherwise electronically accepting these Terms has the same effect as signing a written agreement.

23. Mobile Messaging Terms

When you voluntarily enroll in an Alamo Peptides text-messaging program, you consent to receive recurring automated or non-automated messages at the number supplied. Message frequency varies. Message and data rates may apply.

Reply STOP to unsubscribe or HELP for assistance. Consent is not a condition of purchase. Carriers are not liable for delayed or undelivered messages.

You represent that you are the subscriber or customary user of the supplied number and agree to notify us or unsubscribe before relinquishing or changing that number.

24. Privacy

Our collection and handling of personal information are described in our Privacy Policy, which is incorporated into these Terms by reference.

25. Suspension and Termination

We may suspend or terminate Website access, account privileges, communications access, community membership, support access, claim eligibility, or future purchasing ability when we reasonably believe a customer has violated these Terms, created a safety or compliance concern, abused Company personnel or policies, engaged in fraud, or exposed a Company Party to unreasonable legal or operational risk.

Provisions that by their nature should survive termination—including payment obligations, disclaimers, releases, liability limitations, indemnification, intellectual property provisions, dispute provisions, and governing-law provisions—will survive.

26. Binding Individual Arbitration

Except for matters eligible for small-claims court and requests for temporary or injunctive relief involving intellectual property, fraud, unauthorized access, or misuse of the Website, any dispute, claim, or controversy arising out of or relating to these Terms, the Website, a Product, an order, a communication, or the relationship between you and a Company Party shall be resolved by final and binding arbitration.

Before filing arbitration, the complaining party must send a written notice describing the dispute, supporting facts, requested relief, and contact information. The parties will attempt in good faith to resolve the dispute informally for at least 30 days after receipt.

Arbitration shall be administered by the American Arbitration Association under the applicable AAA rules in effect when the proceeding begins. Unless the parties agree otherwise, arbitration shall take place in Bexar County, Texas, or may be conducted remotely where permitted by the applicable rules.

The arbitrator may award relief available under applicable law on an individual basis but may not consolidate claims or preside over a representative or class proceeding. Judgment on the award may be entered in a court of competent jurisdiction.

The Federal Arbitration Act governs the interpretation and enforcement of this arbitration provision. If the arbitration provision is found inapplicable to a particular dispute, the remaining governing-law and forum provisions continue to apply.

27. Class and Representative Action Waiver

YOU AND THE COMPANY AGREE THAT EACH PARTY MAY ASSERT CLAIMS ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, MASS, OR REPRESENTATIVE PROCEEDING.

If a final judicial determination holds that a particular claim cannot lawfully be subject to this waiver, only that claim will proceed in court after completion of any arbitrable individual claims, unless applicable law requires otherwise.

28. Governing Law and Judicial Forum

These Terms and any dispute not subject to arbitration are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

To the extent a dispute may lawfully proceed in court, you consent to exclusive jurisdiction and venue in the state or federal courts serving Bexar County, Texas, and waive objections based on venue or inconvenient forum.

29. Time Limit for Claims

To the fullest extent permitted by law, any claim arising out of or relating to the Website, a Product, an order, or these Terms must be formally commenced within one year after the event giving rise to the claim. A claim not commenced within that period is permanently barred.

This provision does not shorten a limitation period where doing so is prohibited by applicable law.

30. Force Majeure

The Company Parties are not liable for delay, interruption, shortage, cancellation, or nonperformance caused by circumstances beyond reasonable control, including:

• Natural disasters, fires, floods, storms, freezes, or severe weather.
• Epidemics, public-health events, labor shortages, or strikes.
• War, terrorism, civil disturbance, or transportation interruption.
• Carrier, customs, supplier, manufacturer, or laboratory delays.
• Government action, seizure, embargo, regulatory change, or import restriction.
• Power, internet, hosting, platform, banking, payment, or telecommunications failures.
• Cyber incidents, system failures, equipment breakdown, or supply-chain disruption.

31. Changes to Products, Services, and Terms

We may modify Products, prices, availability, Website features, policies, and these Terms at any time. Updated Terms become effective when posted unless a later date is stated.

Changes ordinarily apply prospectively. Continued Website use or a new purchase after the effective date constitutes acceptance of the revised Terms.

32. Assignment

You may not assign or transfer your rights or obligations under these Terms without the Company’s prior written consent. The Company may assign these Terms in connection with an ownership change, restructuring, sale of assets, merger, financing, affiliate arrangement, or transfer of business operations.

33. Severability and Reformation

If any provision is held invalid, illegal, or unenforceable, it shall be enforced to the greatest extent permitted and, where allowed, modified only as much as necessary to make it enforceable. The remaining provisions will continue in full force.

34. No Waiver

Failure to enforce a provision does not waive that provision or any other right. A waiver is effective only when made expressly in writing by an authorized Company representative.

35. Entire Agreement

These Terms, the Privacy Policy, posted checkout certifications, and any expressly incorporated policy constitute the entire agreement between you and the Company regarding the Website and transactions covered by them.

They supersede prior or contemporaneous discussions, statements, communications, and understandings concerning the same subject. Customer purchase orders, procurement terms, or other customer-supplied terms do not modify this agreement unless expressly accepted in a writing signed by an authorized Company representative.

36. Contact Information